ZENLET Return & Refund Policy
*Updated on October, 11 2018
Thank you for shopping on the official ZENLET online shop (the “ZENLET Online Shop”) which is created and managed by ZENLET Co., Ltd. (the “ZENLET”). The following terms and conditions and any other related rules made available in writing by the ZENELT Online Shop are applicable to all products and merchandises (the “Products”) that you (the “Customer”) may order on ZENLET Online Shop (collectively the “Return and Exchange Policy”).
The purchases of any Products offered on ZENLET Online Shop are subject to the Return and Exchange Policy. If you do not agree to this Return and Exchange Policy, please do not place orders on ZENLET Online Shop. By placing orders on ZENLET Online Shop, you agree to be bound by this Return and Exchange Policy.
After the Customer complete the purchasing process and pay for the Products on ZENLET Online Shop, please note the buying and selling relationship between the Customer and ZENLET has not yet been established as the Customer has only made a request to order to ZENLET. The Customer understands, is aware of, and agrees ZENLET reserve the right whether to accept the Customer’s order or not.
ZENLET reserves the right to revise, cancel, add or delete all or a part of this Return and Exchange Policy at any time without the prior notification to the public and the individuals.
The images, specification, and color of the Product displayed on ZENLET Online shop are for reference purposes only and may vary from the actual Products. If any discrepancies arise, please refer to the actual physical Products.
ZENLET reserves the right to make the final judgment on the condition of the returned Product and the right to change the terms and conditions at any time without prior notice.
It is subject to discretion of ZENLET in the event of the dispute on the interpretation of the words, phrases, or terms about this Return and Exchange Policy.
*Note 1:If the date of the receipt of the parcel containing the Product cannot be identified, the applicable return period is determined based on the date when the wallet is shipped by ZENLET.